COVID-19 and your residential mortgage

We recognize the developing situation with COVID-19 is affecting everyone’s normal daily life. We want to reassure you, our customers and partners, that we are here to help during this challenging time.

Rest assured, your mortgage term and details will remain unchanged. There is no change in status and your current rate, payment frequency, and payment amount still applies.

If you have been directly impacted by COVID-19 and need to better understand your options regarding your mortgage payments, or to request a mortgage payment deferral, please reach out to our customer care team by email at or by phone, toll free at 877-462-3788 during regular office hours (Mon – Fri 8 am – 8 pm EST)

We are here to help.

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Buying your first home?

Let us walk you through the process step-by-step. Curious about how much you need for a down payment and what the extra costs are? We are here to help!

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Upgrading or downsizing?

Let us refresh your mortgage know-how before you buy your next property. With flexible solutions to meet your needs, our Mortgage Planners are here to help.

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Renewing or switching?

Renew your mortgage up to 90 days in advance and lock in a great rate. Time for your mortgage to make a move? Let us do the work for you!

Special Rate


5 year fixed rate offered on new deals with a 90 day close.

See all rates here


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We work with brokers whose clients don’t meet the banks’ requirements, building mortgages with flexibility based on common sense.

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Get one step closer to your dream home. Talk to one of our mortgage experts today!