If you are affected and need to discuss alternative methods to serve you better, please click here to contact us.
Please note that call wait times may be longer than usual. We appreciate your patience and understanding.
Veuillez cliquer ici pour communiquer avec nous si cette situation vous affecte ou si vous voulez discuter d’autres façons de mieux vous servir.
Prenez note que les temps d’attentes pourraient être plus longs que d’habitude. Nous vous remercions de votre patience et de votre compréhension.
Peoples Secured Card FAQs for Existing Cardholders
What is a Secured Card?
Secured Cards are an excellent way to establish a positive credit history and are designed especially for people with no credit history, or who have experienced past credit problems. The Peoples Trust Secured Mastercard ® Card looks and works just like any other Mastercard, only our cardholders and Peoples Trust will know that the card is secured. The only difference is that a security deposit is required (a minimum of CAD $500.00 to a maximum of CAD $25,000.00) to open a Secured Mastercard account. We place the deposit in a GIC account which serve as collateral for the Secured Credit Card.
How Can I Qualify?
The Peoples Trust Secured Mastercard program is currently only available to our existing cardholders. We are not accepting new applications at this time.
Which mailing address should I use for my correspondence with Peoples Trust?
For regular correspondence with Peoples Trust Secured Card please use the mailing address listed below:
Peoples Trust
P.O. Box 48235
595 Burrard Street
Vancouver, BC
V7X 1A1
Where is my GIC Account established?
Your account is established with Peoples Trust, a federally chartered Canadian trust company. Your deposit balance is protected by the same Canada Deposit Insurance Corporation coverage that is in place with Canada’s major Banks.
Does my Mastercard account always remain secured?
Yes, your security deposit is held in a Peoples Trust Company GIC account until the Mastercard account is closed.
How much interest will my GIC Account earn?
The interest rate on GIC accounts is 0.50% and is compounding. For more current information please call 1-877-694-6200. Interest rates are subject to change.
Does the interest on my GIC account compound?
Is there an annual fee?
A monthly fee of CAD $5.80 is charged and appears on the first and subsequent monthly statements. An additional card issued on the account is charged a monthly fee of CAD $2.95 which will appear on the first and subsequent monthly statements. The maximum number of cardholders per account is two.
What Interest Rate do I pay my Outstanding Balances?
Is my Mastercard account information available online?
Yes, register now at www.peoplestrustcc.com to view your Peoples Trust Secured Mastercard Card statement and account information and subscribe to paperless statement.
Can I add to my GIC account to increase my credit limit?
Yes. At any time after your account is opened, you may mail in additional deposits in increments of CAD $100.00 in the form of a cheque, bank draft or money order with your written request. Upon receipt, we process guaranteed funds immediately; with personal cheques there is a hold period of 7 business days before your limit is increased.
Can my limit be temporarily increased, or decreased?
How do I make Payments?
Do I have to pay the balance in full each month?
No, however you are required to make at least the minimum payment indicated on your statement. The Security deposit may not be used to pay off the balance unless the account is closed or cancelled.
Can I overpay my Mastercard account?
Overpaying/inflating your Mastercard account is not permitted. Transaction amounts greater than your credit limit will not be authorized. If you would like to make a transaction that is larger than your current credit limit, your limit would need to be increased.
How do I close my account?
To close your account, contact us at 1-866-452-1138. Peoples Trust will only return your funds after all indebtness with respect to your account is fully satisfied, all credit cards have been destroyed or returned to Peoples Trust and all your other obligations have been performed and the funds will not be returned in less than 4 weeks after receipt of notice of termination on your account.
What will happen when my current card expires?
If your account is in good standing, you will have access to a new card.
