Connect with the Right People
We are available for you. If you want to make an investment, open an account, inquire about a mortgage, obtain a secured card, or even just ask some questions, we want to make sure you can touch base with the right people.
Nothing is more important to Peoples Group than the security of your personal information. If you have any concerns about your personal or financial information with Peoples Group, or if there has been any evidence or unusual activity to suggest you may be at risk of fraud or identity theft, report the incident to us immediately at 1-855-683-2881.
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Peoples Group
Hours of Operation:
Monday-Friday 8:00-4:30 PT
Address:
Suite 1400
888 Dunsmuir Street
Vancouver, BC
V6C 3K4
Phone: 604-683-2881
Fax: 604-331-3469
Deposit Services – Vancouver
Hours of Operation: Monday-Friday 8:00-4:30 PT
Address: Suite 100 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Mailing Address: Suite 1400 888 Dunsmuir Street Vancouver, BC V6C 3K4
Telephone Hours: 8:00-4:30 PT
Phone: 604-331-3465
Toll Free: 1-800-663-0324
Fax: 604-683-5110
Contact Form
Commercial Lending Services – Eastern Canada Regional Office
Hours of Operation: 8am-4:30pm ET
Address: Suite 915 95 Wellington Street West P.O. Box 15 Toronto ON M5J 2N7
Phone: 416-368-3266
Fax: 416-368-3328
Contact Form
Commercial Lending Services – Prairie Regional Office
Hours of Operation: 8am-4:30pm MT
Address: Suite 955 808 – 4th Avenue S.W. Calgary, AB T2P 3E8
Phone: 403-237-8975
Fax: 403-266-5002
Contact Form
Commercial Lending Services – BC Regional Office
Hours of Operation: 8am-4:30pm PT
Address: Suite 1400 888 Dunsmuir Street Vancouver, BC V6C 3K4
Phone: 604-685-1068
Fax: 604-683-2787
Contact Form
Residential Lending Services
Customer Service for Current Mortgage Customers
Hours of Operation: Monday – Friday 8am – 8pm EST
Phone: 1-877-462-3788
Email: ptccustomercare@paradigmquest.com
New Mortgage Enquiries
Hours of Operation: Monday – Friday
8am – 8pm PST (Western Canada) 8am – 8pm EST (Eastern Canada)
Residential Lending
Fiona Keller
Manager, Residential Mortgages Direct
1-866-681-9457
fionak@peoplesgroup.com
Pam Allinott
Senior Mortgage Planner, Ontario
1-877-441-1984
pama@peoplesgroup.com
Alternative Lending Broker Enquiries
Tom Wollner, RI AMP
National Credit Manager
604-331-2210
tomw@peoplesgroup.com
Jonathan Siva
Business Development Manager
604-209-0702
jonathans@peoplesgroup.com
Mortgage Services
Hours of Operation: 8am-4:30pm PT
Address: Suite 1400 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Phone: 604-683-2881
Fax: 604-331-3469
Contact Form
Secured Mastercard® Inquiries
Mailing Address: Peoples Trust P.O. Box 48235 595 Burrard Street Vancouver, B.C. V7X 1A1
Telephone Inquiries:
Existing Cardholders:
Inquiries: 1-866-452-1138 Live operator service is available from 6:00 am Pacific time to 3:00 pm Pacific time
Lost/Stolen Cards: 1-866-452-1138 (24 hour service)
Fax: 1-604-694-6209
Contact Form
Peoples Card Services
Issuing Card Services
Hours of Operation: Monday – Friday 8am – 4pm PST
Address: Suite 1400 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Phone: 604-694-6214
Toll Free: 1-855-694-6214
Fax: 604-331-3469
Contact Form
Peoples Payment Solutions
Merchant Acquiring Services
Hours of Operation: Monday – Friday 8am – 4:30pm EST
Address: Suite 2710, Bay Adelaide East Tower 22
Adelaide Street West Toronto, ON, Canada M5H 4E3 Phone: 844-304-2083
Fax: 416-642-1550
Contact Form
