Notice: We have received reports from non-customers that someone is phoning and/or emailing, falsely claiming to represent Peoples Group, and offering fake GIC products. If you receive one of these calls, please do not disclose any personal information and contact our Deposit Services line at 800-663-0324 to report the incident. The matter has been reported to Law Enforcement.
Attention: Des personnes autres que nos clients nous ont signalé qu’une personne les appelle ou leur envoie des courriels. Elle se fait passer pour un employé du Groupe Peoples et offre de faux certificats de placement garanti (CPG). Si vous recevez l’un de ces appels, ne divulguez aucun renseignement personnel et communiquez avec nos services de dépôt au 800-663-0324 pour rapporter l’incident. Cette situation a été signalée à la police.

Connect with the Right People

We are available for you. If you want to make an investment, open an account, inquire about a mortgage, obtain a secured card, or even just ask some questions, we want to make sure you can touch base with the right people. To quickly locate the contact info you need, please click on the ‘+’ symbol below, next to the business area you’d like to reach. If you prefer, you can complete an online form by clicking on a Contact Form button.

Contact Form

Deposit Services (e-savings, GICs, accounts, TFSAs, RRSPs, transfers, account links)

Hours of Operation Suite 100: Monday-Friday 10:00am-3:00pm PT
Address: Suite 100 – 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Mailing Address: Suite 1400 – 888 Dunsmuir Street Vancouver, BC V6C 3K4
Telephone Hours: Monday-Friday 5:00am-4:30pm PT
Phone: 604-331-3465
Toll Free: 800-663-0324
Fax: 604-683-5110

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Card Services
Issuing Card Services

Hours of Operation: Monday – Friday 8:00am – 4:00pm PST
Address: Suite 1400 – 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Phone: 604-694-6214
Toll Free: 1-855-694-6214
Fax: 604-694-6209

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Payment Solutions
Merchant Acquiring Services

Hours of Operation: Monday – Friday 8:30am – 5:00pm EST
Address: Suite 1310 – 95 Wellington Street W
Toronto, ON, Canada M5J 2N7
Phone: 844-304-2083
Fax: 416-642-1550

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Vancouver Office

Hours of Operation: Monday – Friday 8:00am – 4:30pm PT
Address: Suite 1400 – 888 Dunsmuir Street, Vancouver, BC V6C 3K4
Phone: 604-683-2881
Toll Free: 855-683-2881
Fax: 604-331-3469

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Residential Lending Services

Residential Lending Services (By Peoples Bank)

Commercial Lending Services – Eastern Canada Regional Office

Hours of Operation: 8:00am-4:30pm ET
Address: Suite 1310 – 95 Wellington Street W
Toronto, ON, Canada M5J 2N7
Phone: 416-368-3266
Fax: 416-368-3328

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Commercial Lending Services – Prairie Regional Office

Hours of Operation: 8:00am-4:30pm MT
Address: Suite 1130 – 605 5th Avenue SW, Calgary, AB T2P 3H5
Phone: 403-237-8975
Fax: 403-266-5002

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Commercial Lending Services – BC Regional Office

Hours of Operation: 8:00am-4:30pm PT
Address: Suite 1400 – 888 Dunsmuir Street Vancouver, BC V6C 3K4
Phone: 604-685-1068
Fax: 604-683-2787

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Mortgage Services

Hours of Operation: 8:00am-4:30pm PT
Address: Suite 1400 – 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Phone: 604-683-2881
Fax: 604-331-3469

Contact Form

Nothing is more important to Peoples Group than the security of your personal information. If you have any concerns about your personal or financial information with Peoples Group, or if there has been any evidence or unusual activity to suggest you may be at risk of fraud or identity theft, report the incident to us immediately at 1-855-683-2881.

Do you have a concern you need resolved? Please click here.

Memberships & Affiliation

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Our Finances

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