Notice: Please be advised that due to ongoing labour disruptions at Canada Post, there may be delays in mail delivery. As a result, this may impact our ability to process and deliver certain services.
If you are affected and need to discuss alternative methods to serve you better, please click here to contact us.
Please note that call wait times may be longer than usual. We appreciate your patience and understanding.
Attention: Notez qu’en raison d’une interruption de travail à Postes Canada, il pourrait y avoir des retards dans la livraison du courrier. Par conséquent, cela peut avoir une incidence sur notre capacité à traiter certaines transactions et à fournir certains services.
Veuillez cliquer ici pour communiquer avec nous si cette situation vous affecte ou si vous voulez discuter d’autres façons de mieux vous servir.
Prenez note que les temps d’attentes pourraient être plus longs que d’habitude. Nous vous remercions de votre patience et de votre compréhension.

Privacy & Security

While we’ve always done our utmost to protect your personal information, privacy incursions are unfortunately becoming more common. We’ve been proactively honing our protection methods; you should take steps to protect yourself, as well.

If you ever think you are at risk of fraud or identity theft, please report to us immediately at 1-855-683-2881.

We are committed to protecting the privacy and security of customer personal information. This policy explains the types of personal information we collect, how it is used, and the steps we take to ensure customer personal information is handled appropriately. Our policies and practices have been designed to comply with Privacy Laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) or corresponding provincial privacy acts, as applicable.

Personal information is any information about an identifiable individual including unrecorded information or information recorded in any form. Included are residential address, age, income, date of birth, ethnic origin, medical history, credit history, payment records and credit card number.

The following are not considered personal information:
  • Business contact information
  • Public telephone directory information (where a subscriber can refuse to be listed)
  • Professional and business directories available to the public
  • Certain public registries and court records
  • Certain other publicly available printed and electronic publications
  • Our commitment to privacy is governed by the following privacy principles.

Learn more about what Peoples Group is doing to protect you, and how you can protect yourself.

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