Notice: Please be advised that due to ongoing labour disruptions at Canada Post, there may be delays in mail delivery. As a result, this may impact our ability to process and deliver certain services. If you are affected and need to discuss alternative methods to serve you better, please click here to contact us. Please note that call wait times may be longer than usual. We appreciate your patience and understanding.
Attention: Notez qu’en raison d’une interruption de travail à Postes Canada, il pourrait y avoir des retards dans la livraison du courrier. Par conséquent, cela peut avoir une incidence sur notre capacité à traiter certaines transactions et à fournir certains services. Veuillez cliquer ici pour communiquer avec nous si cette situation vous affecte ou si vous voulez discuter d’autres façons de mieux vous servir. Prenez note que les temps d’attentes pourraient être plus longs que d’habitude. Nous vous remercions de votre patience et de votre compréhension.

Due to the ongoing COVID-19 situation, to protect everyone’s health, our staff are working remotely and will continue to provide you with a high level of customer service.

New account opening instructions effective immediately.

  1. Complete your online application, note the reference number provided
  2. Please ignore the automated email from ‘No Reply Report’ that goes out automatically upon application completion. Do not mail a void cheque or bank draft to our office.
  3. Our staff will send you an email using Proof Point Secure Share with the reference number from step 1 above so you know it is from us.
  4. This email will provide details on what personal identifications are acceptable and how to submit them.