Holiday Hours

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Notice: Please be advised that due to ongoing labour disruptions at Canada Post, there may be delays in mail delivery. As a result, this may impact our ability to process and deliver certain services.
If you are affected and need to discuss alternative methods to serve you better, please click here to contact us.
Please note that call wait times may be longer than usual. We appreciate your patience and understanding.
Attention: Notez qu’en raison d’une interruption de travail à Postes Canada, il pourrait y avoir des retards dans la livraison du courrier. Par conséquent, cela peut avoir une incidence sur notre capacité à traiter certaines transactions et à fournir certains services.
Veuillez cliquer ici pour communiquer avec nous si cette situation vous affecte ou si vous voulez discuter d’autres façons de mieux vous servir.
Prenez note que les temps d’attentes pourraient être plus longs que d’habitude. Nous vous remercions de votre patience et de votre compréhension.

Wishing you all the best this holiday season.

May the connections you share with family, friends and colleagues be filled with warmth and happiness.

Thank you for your support throughout the year, and we wish you a bright start to 2024.

While online banking will be available, our holiday hours will be as follows (Pacific Time).

Our Vancouver customer service centre will reopen on January 8th 2024.

IMPORTANT REMINDERS:

TFSA Withdrawals at year-end must be initiated or scheduled no later than December 28th to qualify for the full contribution limit in the following year.

T5 and RRSP receipts are mailed out in early 2024. Please update your address and contact information if it has changed, by using online banking or contacting us by phone at 800-663-0324.